About Client
Kim Hoa is a garment industry manufacturer specializing in woven and printed labels.
As its operations grew, Kim Hoa needed a centralized management solution to digitize core operational processes, with a primary focus on production, warehouse management, and order tracking.
The solution also addressed basic HR management while supporting both in-house production and outsourcing operations.
Overview
Industry: Woven & Printed Label ManufacturingScale: 25 system usersCore Scope: Production, Outsourcing, Warehouse, Barcode, Order Tracking & Basic HRIT Infrastructure: No dedicated IT department or existing server infrastructureAccounting: Existing accounting software remained in use and was not included in this phase.The challenges
Before implementation, Kim Hoa's operations relied heavily on individual Excel files, fragmented data sources, and manual record-keeping, making information difficult to manage and consolidate.
Data Fragmentation & Dependency: Customer information and order history were stored across individual files maintained by different employees, creating data loss risks and a strong dependency on specific individuals.Limited Production Visibility: Production stages were tracked manually through notebooks and Excel. Without a centralized tracking system, management had limited visibility into where an order was in the production process and when it would be completed.Non-Digitized Inventory: Warehouse operations had not yet been digitized, making inventory data difficult to track and maintain consistently.Delayed & Fragmented Reporting: Operational data was scattered across multiple sources. Generating reports required manual consolidation, resulting in delayed reporting and limited real-time visibility into business operations.Solution
Tailored to Kim Hoa’s specific needs and their preference for a server-less environment, the solution focused on a Cloud-based approach:
Integrated Operational Workflow for Manufacturing Management: The solution was designed around a centralized management system that connects Kim Hoa's core operational processes, from order management and production to quality control, inventory, purchasing, and management reporting.Centralized Order & Production Management: Order management is connected with the production workflow, enabling order progress to be tracked across production stages, including both in-house production and outsourcing.Connected Production & Quality Management: Production activities are connected with quality management, creating a continuous workflow from production execution → quality control → inventory management.Barcode-Enabled Warehouse: Warehouse management is integrated with barcode operations, supporting the digitization of warehouse activities and centralized inventory data.Integrated Purchasing & Inventory: Purchasing and inventory management are connected to provide a more consistent flow between purchasing activities and inventory status.Management Overview: Operational data is consolidated into overview reports, providing management with a broader view of the company's operational status.Key outcomes
Centralized Data: Consolidated customer, order, and operational data, reducing dependency on individual files and employees.Production Transparency: Improved visibility into order progress and production stages.Inventory Accuracy: Digitized warehouse management through barcode operations to help reduce inventory data discrepancies.Faster Reporting: Centralized operational data, reducing reliance on manual report consolidation.Management Visibility: Provided overview reporting to support management in monitoring overall operations.
